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    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain

    NMW 4X4
    NMW 4X4

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    Location : Nine Mile, Maine

    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain Empty Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain

    Post by NMW 4X4 on Wed Feb 24, 2016 10:19 am

    So, I took my truck in for inspection the other day. Failed because the rear 5100's are leaking fluid, which is grounds for a failed inspection in Maine.

    However, according to Bilstein, fluid seepage from the shocks is considered "normal" and is not grounds from replacement under warranty.

    Part of me is temped to take a can of brake cleaner to the shocks and immediately go for inspection. But, that doesn't solve the real problem at hand.

    Here's some pictures of the shocks.

    Driver's side:

    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain CD4B453E-61A0-4657-8A83-6D555BD61F8D_zpsnkggcee3


    Passenger side:

    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain FEC4F835-244B-4356-8A47-C000B2603494_zps68ltjnak


    I'll be contacting Bilstein on the matter and will post up my results.
    MtnClimber
    MtnClimber
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    Post by MtnClimber on Wed Feb 24, 2016 11:30 am

    Wow, that's worse than mine and your shock bodies are on the bottom!! affraid

    Here's the warranty guide that Bilstein provides for their shocks...
    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain BilsteinWarrantyInfo_zpsmuzzxyrm


    Who'd you get your shocks from?


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    NMW 4X4
    NMW 4X4

    Posts : 107
    Points : 117
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    Join date : 2015-02-10
    Age : 28
    Location : Nine Mile, Maine

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    Post by NMW 4X4 on Wed Feb 24, 2016 11:56 am

    MtnClimber wrote:Wow, that's worse than mine and your shock bodies are on the bottom!! affraid

    Here's the warranty guide that Bilstein provides for their shocks...
    Bilstein 5100 Seepage/Leaking/Hydraulic Fluid Fountain BilsteinWarrantyInfo_zpsmuzzxyrm


    Who'd you get your shocks from?

    I bought mine from Downsouth Motorsports.

    I'm currently in communication with Lisa, the Warranty Supervisor of Bilstein US.

    Right now it's looking like in order for the shocks to be replaced, I'll have to send them in to be tested for whether or not they fit the criteria for replacement.

    But's it's an ongoing conversation. I'll keep you posted.
    MtnClimber
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    Post by MtnClimber on Wed Feb 24, 2016 11:58 am

    I need her number... Wink


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    NMW 4X4
    NMW 4X4

    Posts : 107
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    Join date : 2015-02-10
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    Post by NMW 4X4 on Wed Feb 24, 2016 12:10 pm

    MtnClimber wrote:I need her number... Wink

    Well, I WAS going to send her a link to this thread lol!
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    Post by Guest on Wed Feb 24, 2016 5:23 pm

    That works as well.

    So far so good with my shocks, although I recently haven't been under there in a few weeks to see if they are leaking at all, but in my opinion what those pictures show is completely unacceptable.

    Understanding that shocks may WEEP a little here and there, and they are a wearable item, it still doesn't negate the fact that the shock should hold up to normal wear and tear. As has already been discussed in length, the shock will eventually lose all of it fluid and no longer fit the definition of shock. This in combination with the fact that it will also produce additional pressures and wear on other components.

    The tough part with Bilstein is that they are great riding shocks and I think they figure that this is what they can hang their hat on and get by with. I'm not sure there is another shock in this price point that gives you the ride quality they have.

    NMW 4X4
    NMW 4X4

    Posts : 107
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    Join date : 2015-02-10
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    Post by NMW 4X4 on Wed Feb 24, 2016 5:33 pm

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    Post by Guest on Wed Feb 24, 2016 5:45 pm

    Very very disappointed after seeing that thread over on TW.

    Definitely not a good way of dealing with customers or a faulty product.

    Superduty11
    Superduty11

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    Post by Superduty11 on Wed Feb 24, 2016 6:15 pm

    So far so good with my 5100s. Time will tell tho, I had no issues with the ones I installed on my Grand Cherokee years back and they took a beating

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